Frequently Asked Questions – ZeeMaya’s Care, Rockville MD
At ZeeMaya’s Care, we provide compassionate mental health care for individuals ages 14 and older. Services include psychiatric evaluations, medication management, and support for conditions like anxiety, depression, ADHD, bipolar disorder, and schizophrenia.
We are based in Rockville, Maryland, and offer services to clients throughout Montgomery County, including Bethesda, Gaithersburg, Silver Spring, and surrounding areas. Most sessions are conducted via secure telehealth, with limited in-person visits available by request.
Yes. ZeeMaya’s Care offers HIPAA-compliant telepsychiatry services through Charm Health, allowing you to attend appointments from the comfort of your home. Each session is conducted securely via a unique, private link.
We offer in-office appointments on a limited basis. If an in-person visit is clinically necessary, both the client and provider will determine this during your treatment plan.
We do not participate in insurance networks or Medicare. However, we provide superbills which you can submit to your insurance for potential reimbursement. Payment is due at the time of service by credit card or check.
Note for Medicare beneficiaries: A Medicare Opt-Out agreement must be signed before services begin.
We require at least 24 hours’ notice to cancel or reschedule.
New patient appointments: $100 no-show or late cancellation fee
Follow-up appointments: $50 no-show or late cancellation fee
When establishing care at ZeeMaya’s Care, please have the following ready:
All medications you’re currently taking — both prescription and over-the-counter
Your ID card(s)
Pharmacy information, including the name, address, and phone number
The name and contact information of the person or provider who referred you
Any relevant legal paperwork, such as a court order if applicable
Having this information ensures a smooth and efficient start to your mental health care.
You can contact us here to request a consultation. We respond to all inquiries within 1–2 business days.
- You are struggling with mental health issues, or you have received a diagnosis such as depression, Bipolar disorder, or anxiety disorder ranging from mild to severe.
- You have one or more mental health disorders that substantially interfere with your ability to carry out the primary aspects of daily living such as self-care, household management, interpersonal relationships and performances in school work.
- You find yourself getting very upset or tearful over varying aspects of life, or you just need to talk.
ZeeMaya’s Care utilizes a HIPAA compliant platform called Charm health which offers unique links for each appointment to ensure all client information is safe. why is mental health important Prior to each appointment, clients will sign on from the comfort of their home (or where you are, -one benefit of Telepsychiatry). Once the appointment is over and you log off, the link will become inactive. A new link will be sent prior to your next appointment.
Each session is just like a traditional in-office setting, but you can skip the travel time and traffic. You can miss less time at work or with family and still make your mental health a priority.
The benefit of Telepsychiatry is you are no longer tied to finding mental health care in your area.
Don’t see the answer to a question you have? , send us your questions through our “contact us” page!. Talk to you soon.
